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Solutions > ConnectID > For businesses

ConnectID for your business

ConnectID is a digital identity solution that facilitates secure data exchange between banks and businesses, helping you offer customers a simple and secure way to verify their identity.

Our-purpose-3

Simpler experience

Customers verify their identity with a fast, familiar experience using their banking app - reducing the need to locate or upload physical identity documents. 

This minimises friction, speeds up onboarding, and helps improve conversion rates.

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Reduce fraud

Customers authenticate with their bank before information is shared, giving businesses greater confidence they are interacting with a genuine customer.

data

Minimise sensitive data

As customers verify using their bank, businesses can reduce the need to collect and store copies of sensitive identity documents - helping lower data breach risk and simplify privacy compliance.

ConnectID for the moments that matter

onboard

Onboard customers fast

Streamline onboarding with secure, verified customer data to reduce friction and remove manual entry. 

verify

Verify age with confidence

Confirm a customer’s age in real-time using a trusted age attribute or date of birth, helping you meet regulatory requirements.

checkout

Simplify checkout

Speed up checkout with secure data sharing, reducing form fill and improving conversion 

confident-payments

Enable confident payments

Reduce payment errors and fraud by receiving validated bank account details attached to that identity, so you know you’re paying the right person every time. 

How to get started with ConnectID 

You can integrate ConnectID in a way that suits your business: 

Work directly with us

Integrate ConnectID into your existing system.

Get started through a partner

Connect using a provider that offers ConnectID directly to their clients.

Verification made simple.
Moments made seamless.

Your customers trust you to keep their information secure. With ConnectID, they verify their identity quickly and securely using their bank, with consent every time. 

No forms or document uploads. No unnecessary data collection. Just a streamlined verification experience that keeps you and your customers moving.

faq

FAQs

Check out our FAQs for common questions asked by customers.

cid-brand-portal

ConnectID brand portal

Explore our ConnectID brand guidelines and marketing material to help deliver a consistent brand experience.

Latest news 
and updates

Users of Snapchat are now able to verify that they are over 16 without uploading a passport or driver’s licence, (read the article)
24 November 2025
Australian Payments Plus (AP+) has today welcomed the release of the Australian government’s Age Assurance Technology Trial report, which confirms (read the article)
2 September 2025
Australian Payments Plus (AP+) is continuing to step up its efforts to make payments safer, faster, and more secure, by (read the article)
25 August 2025
Australian Payments Plus (AP+) and Telstra have partnered to offer identity verification via ConnectID® to customers activating selected Telstra mobile (read the article)
31 January 2025
This paper examines the systemic barriers Aboriginal and Torres Strait Islander peoples face in proving their identity and advocates for (read the article)
10 December 2024
Renting your first apartment is a rite of passage for young Australians – one that traditionally leads to independence, security (read the article)
8 August 2024
Australian Payments Plus (AP+), at the forefront of Australia’s payments industry and a trusted national solution provider of digital identity (read the article)
17 May 2024
Australian Payments Plus (AP+), at the forefront of Australia’s payments industry and a leading providerof digital identity solutions through its (read the article)
28 March 2024
Opening Statement of Lynn Kraus, CEO of Australian Payments Plus (AP+) made to the Senate Economics Legislation Committee Inquiry into (read the article)
13 February 2024
​Privacy. Security. Interoperability.  ​​Australian Payments Plus (AP+) today affirmed its support for the Federal Government’s Digital Identity Bill 2023, hailing (read the article)
1 December 2023
Australian Payments Plus (AP+) is proud to announce that ConnectID, its digital identity solution, is now available, marking an important (read the article)
16 October 2023
Australian Payments Plus (AP+) will partner Australia’s leading drinks and hospitality business Endeavour Group and LAB Group to bring a (read the article)
4 April 2023
Australian Payments Plus (AP+) yesterday hosted its third Payment Service Provider (PSP) forum. Chaired by AP+ Independent Director, Greg Cooper, (read the article)
15 February 2023
Australian Payments Plus’ digital identity solution, ConnectID, is the first non-government operator of a digital identity exchange to successfully achieve (read the article)
9 January 2023
ConnectID trials to begin this year and launch expected in 2023 Major Australian banks, ANZ, Commonwealth Bank (CBA), National Australia (read the article)
1 September 2022
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AP+ acknowledges the Gadigal People of the Eora nation as the Traditional Custodians of the lands on which we are based and pay our respects to Elders past, present and emerging. We recognise all Aboriginal and Torres Strait Islander peoples' ongoing connection to the lands and waters of Australia and thank them for their pivotal role in caring for Country. Always was and always will be Aboriginal Land.

View our Reconciliation Action Plan

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